Oi offers its customers the access to the second via of the account through the My Hi. All the customer of the carrier has how to get the second account without having to call for the services of the Hi. A few days after the date of the closing of your account, it will appear to query in My Hi.
Here we explain step by step how to take the second road on account Hi, if you have not received the first copy.
The first step is to have your social security number and mobile phone number to register their data in the portal My Hi. Is with the cell phone in the hands as you may have receive a SMS to confirm that is really you who is doing the registration.
Once enrolled, follow the steps below to take the second road on your Hi Mobile.
Primeiro acesse o site do Minha Oi, no endereço: minha.oi.com.br.
Preencha os dados para login no Minha Oi, colocando seu CPF no campo em vermelho e senha no campo verde da figura abaixo.
After you sign in, you will see on the home page the information about your account and there will be a link there at the end written “2a Via account“, highlighted in the figure below with a red arrow. click on this link.
Now you see a screen with the various accounts that have already been released and you can choose any of them to take the second route, which will be made available in a PDF file.
By clicking on one of them, as shown in the arrow will open the PDF file download from the account in question, as shown in the image below.
O arquivo PDF abre co um programa chamado Adobe Reader. Para mais detalhes, leia um artigo completo sobre como abrir arquivos PDF e baixe a partir de lá os programas necessários para visualizar a segunda via de sua conta Oi.
Se sua conta Oi não está aparecendo no Minha Oi, pode ser algum problema técnico com o site da Oi.
Caso tenho mais alguma dúvida sobre como tirar a segunda via de sua conta da operadora Oi, pergunte nos comentários abaixo!